About this pilot.
Booking with a business
The business provides your treatment and sets its prices and cancellation policy. Fizly helps you find the business and manage your booking. A cancelled appointment and a completed refund are separate events.
Your information
For a native booking we store your name, email, optional phone number and appointment history. These are shared with the business and its authorized team to manage your visit. Your email is used for confirmation, reminders, your private management link and one review invitation after a completed appointment.
Stripe handles online card payments. Fizly does not store card numbers. If you use a Square, Fresha or Booksy booking link or widget, that provider handles the booking and its own privacy terms apply. Widgets load only when you choose to load them.
Sharing your experience
Reviewing a completed Fizly appointment is optional. Your chosen public display name, rating, review text and submission date are published automatically. Your email and appointment details are not displayed with your review. Invitation links expire after 30 days and allow one review per appointment.
The business can reply or report concerns, but cannot edit or delete your rating. Platform administrators can remove or restore a review with a recorded reason. Existing-provider ratings are checked manual snapshots, with their provider, date and source link clearly shown; selected testimonials are separate from verified Fizly reviews.
Business accounts
Sign-in uses a secure session cookie. Claims are reviewed before ownership is granted. Upload only content and photos you have permission to publish. Keep your business details accurate and respect your clients' information.
Job records and private links
A business may record work it does for you as a job: your name and contact details, notes, photos, documents, estimates and your decisions. You see this through a private link that the business gives you; anyone holding the link can view the job, so keep it to yourself. Approving an estimate records the time, your note and your network address. Links stay active for a year after the work is finished, and the business can issue a new link at any time.
Domains bought through Fizly
When a business buys a domain from Fizly, the registrant details it supplies are sent to the registrar and the relevant registry in the business's own name. Registrations cannot be refunded once the registry accepts them; Fizly refunds only when a registration fails. Fizly manages the domain's DNS records so the website works without further setup.
Corrections & requests
Use “Suggest a correction” on a business page to request a correction, removal or ownership review. Contact the business about a treatment, cancellation or refund.